FREQUENTLY ASKED QUESTION

After you submit your order you will receive an order confirmation with instructions on where to ship your items and your order number which will be part of the address. Carefully pack up all the items that you need to photograph and ship them to us.
Yes of course! If you want your items returned we do ship them back, simply include a prepaid shipping label in the package, or email the digital label to us ahead of time. We can also bill you for shipping charges.
You most definitely can! But only after your contract is signed, just give us a call or send an email to schedule a time to bring your products over. We’re looking forward to meeting you!
Yes, Absolutely. The majority of our customers sell on Amazon in addition to their own websites. We are familiar with Amazon specs and all orders include files ready for upload to Amazon, as well as all of the popular e-commerce platforms and web stores.
After you submit your order you will receive an order confirmation with instructions on where to ship your items and your order number which will be part of the address. Carefully pack up all the items that you need to photograph and ship them to us. Pay special attention to the products you send; ensure any labels are straight, and the product is in excellent condition.
We currently don’t offer this service.
While we don’t offer free trial or sample photos, we maintain an extensive photography portfolio for you to view before deciding to book.
There are times where it isn’t feasible to move products from your location and bring them to our studio for photography. Depending on your products and as long as your location has adequate space, we can certainly bring our studio to you.
Our process makes this fast, easy and more affordable than you may be used to. Since we specialize in photographing ‘products on white background’ for commerce, we’re typically better at it then a traditional shooter. We’ve got this figure out!
If you’re asking this question chances are you’ve worked with traditional commercial photographers a day. We understand, because we come from that world too. Well, we’re about to make your life a whole lot easier! Our goal is to provide a high quality service at affordable rates. Our streamlined photo-taking process plus our product photographers’ years of experience allow us to offer affordable rates compared to other studios.